Jeremy Salazar
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Recent activity by Jeremy Salazar-
How do I get a copy of my receipt?
Receipts can be downloaded directly from your account under My Orders from the Website on a computer. From there, you can click into the order in question and select the "Print" button to download/...
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How do I add a card to my account or change my credit card information?
Web View: -Top of Webpage -Scroll to Payment Methods App View: Adding a Credit Card: For Web: Once logged in on a computer, click the down arrow next to "Hi, [Your First Name]" in the upper ...
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Does Bay Brew collect this money directly from the Retailer post-transaction?
Bay Brew operates the technology that brings together the consumer and the retail liquor store. In some cases, the transaction details will show the name of the local store you ordered through as t...
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Why are there separate small charges on my statement?
I’m seeing separate smaller charges on my statement after ordering through Bay Brew. What is this for? In specific states*, state tax laws require online marketplaces, like Bay Brew, to collect tax...
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What Payment Methods can I use on Bay Brew?
Credit Card Debit Card Pre-paid visa gift card (it will need to be activated and have been given a billing zip code.) Can I use Paypal/Google Pay/Apple Pay? We unfortunately don’t offer support...
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Do you offer gift cards?
Unfortunately, at this point we do not offer gift cards through Bay Brew. This is something we are actively working on and hope to have soon. If you know what the recipient would like, you can fee...
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Wait, my gift recipient won’t have the credit card!
If the order is marked as a gift, the recipient will not need to have a credit card. If you forgot to mark the order as a gift and the order is not en route yet, our Customer Experience Team can c...
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I need to update the recipient’s delivery information!
When a gift is placed, a scheduling link is sent to the gift recipient's phone and email if provided. When they click the link, they will be brought to a page where they can review their address an...
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How can I make sure the receipt and prices are not included?
If an order is placed as a gift in our system, the retail partner is informed not to include any receipts or documents displaying the prices (including any labels). You may also leave an order comm...
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Can I add a gift note?
You sure can! After selecting your order as a gift at checkout you will be able to create a gift message during the checkout that the recipient will receive as an E-Card if their email is added to...