While these instances are rare, mistakes happen and we try to correct these as soon as possible. All customers should check their products immediately upon delivery, and if there is an issue please feel free to reach out directly to the store or contact our customer experience team with a picture of the incorrect or damaged item so we can get you fixed up.
*PLEASE NOTE THAT OUR TEAM WILL REQUIRE A PICTURE OF THE INCORRECT ITEM YOU RECEIVED BEFORE WE CAN ASSIST YOU.
*Please note that any delivery issues must be made known to us within 5 days of delivery for us to attempt correction. Partner retailers may have differing timelines in which they are able to make corrections.
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