Delivery
On Demand and Scheduled Delivery
- What will I need to accept my order?
- What do I need to bring to the store if I pickup my order?
- How do I cancel or schedule my delivery?
- Can I change the delivery address on my order?
- An item is missing - What's next?
- My order is running late - What's next?
- How do I contact the store delivering my order?
- Where do I find my order number?
- How to Download an Attachment from Support
- How long do deliveries take and are delivery times guaranteed?
- What happens if an item is out of stock?
- Where can I have my alcohol delivered to?
- Can you leave the package at my door or with my doorman if I’m not home?
- Does it matter how old I am if I want to have alcohol delivered to somebody who is of age?
- What if I need to return or exchange part of my order?
- How are orders packaged and delivered?
- My item is damaged or incorrect - what’s next?
- What if I am not home when my delivery driver arrives?
- What is a split delivery and why would I want it?
- How do I reorder a past order?
- My order was placed twice by accident. What do I do?
- The store refused to deliver to me - can they do that?
- Can my order be delivered chilled/cold?