Jeremy Salazar
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Articles
Recent activity by Jeremy Salazar-
Are gifts packaged differently than regular orders?
At this time, packaging of gifts varies by store. Each store is responsible for the presentation of your Bay Brew gift. We recommend putting an order comment with instructions on how you’d prefer i...
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How do I place an order as a gift?
When shopping on Bay Brew, simply input the address of your gift recipient and, in the cart, select that the order is a gift. Checking this box will ensure that the store processes your order corre...
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Can I return a product received in a shipping order?
Retailers want to ensure that your product is delivered exactly as specified. If you do experience any problems with your order, you may follow up directly with the retailer to discuss a resolution...
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Shipping: The product arrived damaged or incorrect, what do I do now?
The retailers have extensive shipping experience and every effort is made to package and deliver the product carefully to avoid breakage. Insurance is not typically offered on the delivery, but the...
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Does it matter how old I am if I want to have alcohol shipped to somebody in the U.S. who is of age?
Yes. Any purchase of alcohol by or on behalf of persons under 21 years of age is prohibited by law in the United States. By placing an order using Bay Brew’s website or app, you are representing t...
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Can I have alcohol shipped or delivered to an address located in an area designated as “dry” by my town county or state?
Title to the wine you order passes to you as soon as it leaves the retailer's doors; it is up to you to know the relevant laws in your state. The retailer fulfilling your order, or the transportati...
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Shipping: How do I reschedule? What happens if I missed the delivery?
Most orders will be delivered within several business days. A tracking link will be sent once the store has sent an order out with their shipping carrier so that you may monitor the tracking inform...
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Do I have to be home to accept my shipping package?
Unfortunately, shipping carriers area unable to leave packages at the door as all alcohol deliveries require a signature and a valid 21+ ID. You or someone of age from your household will need to b...
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Shipping: Can I change the delivery address?
You will be able to change a delivery address within the same destination state directly with the retailer sending out the shipment before it has shipped. If your package has already shipped, you ...
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Is my tracking number correct?
If the tracking link does not show your information it may be due to the delivery details still being loaded into the shipping carrier’s system. If it hasn’t updated within 24 hours, please reach ...