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  1. Bay Brew
  2. Order Support

Order Support

Shipping

  • Can I return a product received in a shipping order?
  • Shipping: The product arrived damaged or incorrect, what do I do now?
  • Does it matter how old I am if I want to have alcohol shipped to somebody in the U.S. who is of age?
  • Can I have alcohol shipped or delivered to an address located in an area designated as “dry” by my town county or state?
  • Shipping: How do I reschedule? What happens if I missed the delivery?
  • Do I have to be home to accept my shipping package?
See all 17 articles

Delivery

  • Can my order be delivered chilled/cold?
  • The store refused to deliver to me - can they do that?
  • My order was placed twice by accident. What do I do?
  • How do I reorder a past order?
  • What is a split delivery and why would I want it?
  • What if I am not home when my delivery driver arrives?
See all 23 articles
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