Jeremy Salazar
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Recent activity by Jeremy Salazar-
Shipping: Can I change the delivery address?
You will be able to change a delivery address within the same destination state directly with the retailer sending out the shipment before it has shipped. If your package has already shipped, you ...
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My order was placed twice by accident. What do I do?
Contact us and we'll be happy to get the duplicate order cancelled out and the funds released.
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Do I have to be home to accept my shipping package?
Unfortunately, shipping carriers area unable to leave packages at the door as all alcohol deliveries require a signature and a valid 21+ ID. You or someone of age from your household will need to b...
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The store refused to deliver to me - can they do that?
The delivery driver, (an employee of the retail store partner, third party delivery driver or shipping courier) may refuse to serve a customer at the door similar to refusing a customer in store if...
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Shipping: How do I reschedule? What happens if I missed the delivery?
Most orders will be delivered within several business days. A tracking link will be sent once the store has sent an order out with their shipping carrier so that you may monitor the tracking inform...
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Can my order be delivered chilled/cold?
If the store has the storage capacity to deliver cold items, they should arrive cold. However, due to limited refrigeration capacity at some retailers, this is not always possible. We recommend yo...
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Can I have alcohol shipped or delivered to an address located in an area designated as “dry” by my town county or state?
Title to the wine you order passes to you as soon as it leaves the retailer's doors; it is up to you to know the relevant laws in your state. The retailer fulfilling your order, or the transportati...
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Does it matter how old I am if I want to have alcohol shipped to somebody in the U.S. who is of age?
Yes. Any purchase of alcohol by or on behalf of persons under 21 years of age is prohibited by law in the United States. By placing an order using Bay Brew’s website or app, you are representing t...
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Shipping: The product arrived damaged or incorrect, what do I do now?
The retailers have extensive shipping experience and every effort is made to package and deliver the product carefully to avoid breakage. Insurance is not typically offered on the delivery, but the...
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Can I return a product received in a shipping order?
Retailers want to ensure that your product is delivered exactly as specified. If you do experience any problems with your order, you may follow up directly with the retailer to discuss a resolution...